Data deletion instructions

To delete the data we hold about you or your connected ad accounts, use any of these:

1. Disconnect an ad account: in the app, open the client → Ad account → Disconnect & delete token. Access stops immediately and the stored access token is deleted.
2. Delete a client: open the client → Testing settings → Delete this brand. This deletes its profile, creative, performance history and learnings. Ads already in Ads Manager are not touched.
3. Delete everything: email [email protected] from your account's email address with the subject "Delete my data". We confirm, then delete your workspace, users and all associated data within 30 days.

You can also remove our app's access from Facebook: Settings & privacy → Settings → Business integrations, then remove Ad-Matrix.